Frequently Asked Questions:

freevisionplay is a single application for all your content needs. freevisionplay can be downloaded from the Google Play Store and or IOS App store onto your mobile phone. You can also freevisionplay from your PC www.freevisionplay.co.za The freevisionplay App is also available on Android TV to enjoy at home on the big screen.

Android 9 and IOS 14 or later

By visiting our website www. freevisionplay.co.za or following the registration process on your different Apps from the App stores.

The freevisionplay application is for free, and therefore does not require a subscription. The freevisionplay application also has some advance TV features like multi-platform accessibility, adjustment of playback speed, resume watching, auto play the next episode, content watch lists and favourites, offline viewing and subtitles.

South Africa only

We are continuously adding new and exciting channels onto freevisionplay, please log into the freevisionplay App or www.freevisionplay.co.za to see our exciting channel lineup

Yes, the same username and password can be logged into multiple devices.

There is no limit on how much content you can watch, your limit would be based on the amount of data you have available from your network provider.

SD and HD

Speak to your network provider to assist in setting up limits for the use of data services

You are either not in the country or could be using VPN or DNS setting reflecting an IP address not relevant to South Africa, talk to your network provider to assist with the correct settings.

Chrome, Internet Explorer and Microsoft Edge

None

An HDCP compliant display connection is required when connecting an external display. If the connection is not compliant, playback will be disabled.

All iPhone IOS 14 and MacBook Mac OS 11 and later devices

Find the App from your device App store, click “Install” and follow the onscreen instructions

You can AirPlay streaming content from the freevisionplay app for iOS (iPhone or iPad) to an Apple TV (2nd, 3rd or 4th Generation).

• (i) Ensure that you have the latest version of the freevisionplay app for iOS installed on your iOS device and that your iOS device is connected to the same Wi-Fi as the Apple TV.

• (ii) Launch the freevisionplay app for iOS. When you select content to stream, you will see an AirPlay icon on the bottom right corner of the video player.

• (iii) Select this icon and pair to your Apple TV. To stop AirPlay from the iOS app, select the AirPlay icon on the bottom right corner of the player and choose your iOS device from the list of devices.

You can cast streaming content from the freevisionplay app for iOS to devices that support Google Cast.

• (i) Ensure that you have the latest version of the freevisionplay app installed on your iOS device and that it is connected to the same Wi-Fi as the Google Cast receiver.

• (ii) Launch the freevisionplay app. Select this Google Cast icon and pair to your Google Cast receiver.

• (iii) When you select content to cast, the content will play out via the Google Cast receiver.

• (iv) To stop casting, select the Google Cast icon again and select Stop Casting.

All Android 9.0 and above devices

Yes

You can cast streaming content from the freevisionplay app for Android to devices that support Google Cast.

• (i) Ensure that you have the latest version of the freevisionplay app installed on your Android device and that it is connected to the same Wi-Fi as the Google Cast receiver.

• (ii) Launch the freevisionplay app. Select this Google Cast icon and pair to your Google Cast receiver.

• (iii) When you select content to cast, the content will play out via the Google Cast receiver.

• (iv) To stop casting, select the Google Cast icon again and select Stop Casting.

SmartTVs running the Android TV operating system are supported for now. We will be introducing other TV brand Apps

None for now

This will depend on the different channels and what they have provided for